Privacy policy
Effective date: July 13, 2026
This Privacy Policy explains how Eco Home Office collects, uses and discloses personal information when you visit ecohomeoffice.com, contact us, subscribe to communications, use site features or complete a transaction for which Eco Home Office is the seller of record.
Our role and third-party retailers
Eco Home Office is hosted on Shopify and also provides product links to independent retailers, including Amazon. When you follow a retailer link, you leave our service. The retailer separately controls the information it collects during browsing, checkout, fulfillment and customer service under its own privacy notice. Eco Home Office does not receive the retailer customer's complete payment credentials or full marketplace account data.
Information we collect
Information you provide
- Contact details and message content when you use a form or email us.
- Email preferences when you subscribe to or unsubscribe from communications.
- Account, billing, shipping and order information for a transaction completed directly with Eco Home Office.
- Information included in a product question, correction, support request or privacy request.
Information collected automatically
When you use the site, Shopify and our service providers may collect device and usage information such as IP address, browser type, device identifiers, approximate location, referring page, pages viewed, search activity, timestamps, cookie identifiers and interactions with product or affiliate links.
Information from service providers
We may receive information from Shopify, analytics providers, advertising or affiliate partners, email providers, fraud-prevention services, payment processors and fulfillment providers to the extent needed to operate the site, understand performance, attribute referrals, provide requested services or protect the business.
How we use information
- Operate, secure, troubleshoot and improve the website.
- Respond to questions, support requests and privacy requests.
- Process and fulfill a direct Eco Home Office order, communicate about it and prevent fraud.
- Measure traffic, content usefulness, affiliate-link activity and marketing performance.
- Send requested email communications and maintain opt-out preferences.
- Comply with law, enforce our terms and protect users, Eco Home Office and others.
How information is disclosed
We may disclose information to Shopify and vendors that provide hosting, analytics, security, communications, payment, fulfillment, customer service, advertising and affiliate attribution. We may also disclose information when required by law, to protect legal rights, in connection with a business transaction, or with your direction or consent.
Some analytics, advertising and affiliate activities can be considered a sale, sharing or use for targeted advertising under certain privacy laws even when no money is exchanged for personal information. We do not make a blanket claim that information is never sold or shared. Where applicable, you may use the privacy choices described below.
Cookies and privacy choices
We and our providers use cookies and similar technologies for essential site functions, preferences, measurement, security and, where enabled, advertising or affiliate attribution. Browser controls can block or remove cookies, although parts of the site may not work as intended.
Where required, Shopify's cookie banner or data-sharing opt-out tools provide additional choices. In supported regions, a recognized Global Privacy Control signal may be treated as a request to opt out of sale, sharing or targeted advertising. You can also unsubscribe from marketing email using the link in the message.
Data retention and security
We retain information only as long as reasonably necessary for the purposes described above, including support, accounting, fraud prevention, legal compliance and dispute resolution. Retention periods vary by data type and obligation. We use reasonable administrative, technical and organizational safeguards, but no internet transmission or storage system can be guaranteed completely secure.
Your privacy rights
Depending on where you live, you may have rights to request access, correction, deletion or portability of personal information; to obtain information about disclosures; to opt out of certain sale, sharing or targeted advertising; to restrict or object to processing; or to appeal a decision. These rights are subject to legal exceptions.
Submit a request to info@ecohomeoffice.com with the subject Privacy Request. We may need to verify your identity and authority. We will not unlawfully discriminate against you for exercising a privacy right.
Children's privacy
The site is intended for a general audience and is not directed to children under 13. We do not knowingly collect personal information from children under 13. Contact us if you believe a child has provided personal information so that we can review and delete it as appropriate.
International use
Information may be processed in the United States and other countries where Shopify and our providers operate. Those locations may have different data-protection laws. Where required, service providers use appropriate safeguards for international transfers.
Changes to this policy
We may update this policy to reflect changes in the site, providers, business practices or law. The revised effective date will be shown at the top of the policy.
Contact
Questions or privacy requests can be sent to info@ecohomeoffice.com or through our contact page.